administrative tasks

steps to onboard a new agent

  1. Agent Goes to SUMMERSAGENCY.com.
  2. From Agents Menu, Agent selects On-boarding then fills out form. Self-Training or Mentored live training. https://summersagency.com/administrator-on-boarding/
  3. Agent will get a message on the screen with register site and an email with Register link. https://summersagency.com/register/
  4. The Agency owner gets an email. The AO confirms with Scott Summers that the agent should be admitted.
  5. They agent can now log-in using the Log- In tab on the Agent Training menu.
  6. The Agent should go to the New Agent Syllabus link to see the course curriculum.
  7. The Agent can visit the orientation page and begin setup of schedule and office tools.
  8. The Agent can now access the script training tools on the syllabus page.

Using Google sheets

In this video marketing director katherine covers
  • Setting up sheet
  • Adding Data
  • Add image
  • Color cells (I never call a cell the right thing)
  • Sort
  • Sum
  • Multiply
  • Share

Net Placed Tracking

In this video You will be directed on how to track your issued paid numbers for the month     
The link below is the google sheet document that will allow you to track number

Find new Candidates by Creating Social Media Campaign

This video will help you grow your business by creating a presence on social media. Click the link below to download the tools mentioned in the video.

adding a user in hq.quility

Step 1. Log in to HQ


Step 2. Click on the 9 Cube Menu on the top left

 

Step 3. click on connect accounts

step 4. click on account grants

Placing A Support Ticket

Checking pending business

Mutual of Omaha pending business

United Home Life pending business

Foresters pending business

managing 2nd interviews in A bullpen

This video training will break down how the hiring agent works with 2nd interviews that have been scheduled by a recruiter.  How to add dispositions after the interview, some basic interview techniques and the steps to begin onboarding for new candidates when they have been hired

Allocating Leads

As an agency Owner we can assign our agents leads through opt watch this video to see how it is done

tranferring a lead

Have your Agency Owner send an email to leads@quility.com or submit a support ticket in Quility HQ with the information below.

  1. Who originally had the lead?

  2. What is the lead level?

  3. When was the lead first assigned?

  4. Who is the lead being transferred to & why?

  5. Lead Order number.

  6. Whose credit card will be charged the $5 per lead transfer fee or $25 per order (what are the last 4 digits, THIS MUST BE A CARD THAT IS ALREADY ON FILE)?

  7. Were these app(s) entered as referrals?

  8. Has the status on this lead been changed from new lead?

*****Please attach a PDF copy of the lead to be transferred*****

Pulling Leaderboards using opt

gathering data for leaderboards can be performed from opt to use the functionality in this video the manager will have to have the virtual assistant option installed 

checking for duplicate leads, lead credit request

Checking for Duplicate Leads in your inventory

Giving a lead credit to downline agent

tranferring a lead credit to another agent in your downline

Purchasing Leads

Ordering Leads in Opt can be done with the Instant Purchase Tab for Bonus Leads  A leads need to be purchased using the lead order tab

using slack

Transform the way you work with one place for everyone and everything you need to get stuff done. Invite New Agents to Summersagency as well as your base shop

Debt recovery

Stuart Lipman is the company we use to do our debt recovery from inatenttive agents that leave us with a debt rollup