Phone script training
Now that you have completed the on-boarding let’s prepare to set appointments.
Step 1. Print the script & Sample Lead
Script
sample lead
Step 2. rehearse the script with the recording
Review the script with the roleplay recording.
- The script is broken down into 4 parts: Part 1 The Introduction Part 2 The Health & Financial Questions Part 3 Appointment Confirmation Part 4 The Lockdown
- Rehearse the script while listening to the roleplay recording in sections go through each 10 times then add a section.
- Rehearse Part 1. 10x then add part 2 and rehearse both parts 10 x then add Part 3 and rehearse all 3 parts 10 x then add part 4 and rehearse all 4 parts 10x
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